Transparent Prices
Choose the most suitable model from various services and spend wisely.
ThingsPod values effective communication and actively listens to customers. Our core mission is to understand your needs and provide tailored solutions.
All accounts on Thingspod have access to free call support (during business hours) and online support, with a response time of within 48 hours. However, many enterprise users require faster assistance to enhance their credibility with customers. That's where Premium Support comes in:
Custom Solution Development on the ThingsPod
Collaboration in Installation and Implementation
Providing Technical and Expert Consultation
Training for employees and managers
Online response in 12 hours
Professionals seek advice before doing anything, especially for carrying out complex projects that require technical knowledge. In addition to fully mastering the IoT cloud platform, the ThingsPod team has developed many successful IoT projects and is willing to share its expertise with special customers.
Direct Technical Meetings
Technical Review, and Proposals on Projects
Time-Based Consultation Cost
Did you not find the appropriate pricing method for your business in our proposed models? So, congratulations! You are seeking creativity and creating unique values. We can help you grow your ideas by providing Service Level Agreement (SLA) contracts.
Defining the Limit of Resources
Determining Expectations
Providing Premium Support
Providing Consultation
Employee Training
Customizing the Platform
If you can’t find the answer to your question in the categories below, try contacting us directly.
In the Pay Per Use model, your wallet balance would have no time limit. ThingsPod has developed the Pay Per Use model to support users who have fewer numbers of devices or transfer data irregularly and discontinuously.
It is best to first check the behavior of your devices and users to estimate the amount of data exchanged with the platform. Then, calculate your approximate cost using our Calculator. Feel free to ask for help if you need any.
In the case of using the Pay Per Use model, our calculator will help you estimate the number of platform resources you would need and provide you with an invoice. To increase your wallet balance, you should enter your account and top up your wallet through the profile section.
No, the Calculator is only designed to give you an estimate of how many resources you would need. After topping up your account, you can use the balance on any resource.
If the data storage period (TTL) is not set in the hardware, this period would be 180 days by default. You can change this value for all your devices in the Platform Dashboard at any time.
Yes, once you create an account, the free pod version will be activated with limited resources. You can observe the limitations in the profile section. To activate professional features or more resources, you can top up your account and benefit from a 10% discount as a gift.
Once your account balance approaches zero, you will receive a warning email. If your balance becomes negative, your account will be temporarily disabled. To reactivate your account, you need to top up your wallet. (Contact Us for raising your wallet balance till further notice.)
By creating an account, you can start developing using the platform’s limited Free Pod resources. Also, you can enjoy a 10% discount on your first tenant top-up.