Customers

Tenant admin in Thingspod can use customer groups to organize users. Customer groups can be considered a limited version of a Tenant.

Each customer group can have different users and just like a tenant, it can categorize its users into separate user groups and assign different access to each user group.

According to Roles, the Customer Group can create, edit, and view its own Devices, Assets, and Dashboards. But it cannot access Bills and Rule Engine.

To add a customer group:

• From the main menu on the left side of the screen, click on the Customer Group button.
• In the upper right corner of the opened page, click on the + icon and enter a name for your group. Click on the Add.

Now you can add a new customer to your customer group:

• Click on the + icon in the upper right corner of the screen.
• In the opened window, enter the name of the customer. You can also enter customer information (country, city, zip code, address, and phone). After entering, click the Add button.

Your customer has been successfully created. You can add as many customers as you want.

Tenant admin can add and edit any number of Users, Assets, Devices, and dashboards for the desired customer by clicking on the created customer in the details tab. For example, by clicking on Manage users in the details tab, you will enter the User Groups page and you can see the user groups assigned to this customer. Also, you can create a new user group for this customer.

To delete the Thingspod customer account:

1. Click on the trash can in front of the customer's name and confirm the deletion of the customer's account in the window that opens.
2. By clicking on the customer's name in the Details tab, select Delete Customer and confirm the deletion of the user account in the opened window.